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Find answers to your questions

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Payments

Includes online payments, balance service charges and utilities.

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Lease consent

Information about subletting, property alterations and keeping a pet

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Feedback

Includes complaints procedure and compliments

Send us a message

We’re currently in the process of upgrading our customer service system which means it may take longer than normal to answer and resolve your call. We appreciate your patience during this time.

The easiest way to get in touch with us is to send us your queries using the form below. Once you have sent it, we will get back to you as quickly as possible once we have investigated.

Contact Details

We’re currently in the process of upgrading our customer service system which means it may take longer than normal to answer and resolve your call. We appreciate your patience during this time. To find out which FirstPort service is the correct contact for you, simply check the name presented in the top right of your most recent bill.

Look for your service in the top right corner of your bill.

Your service will appear in the top right of your most recent bill. Click to enlarge image.

Property Services

0333 321 4080

Mon – Fri  //  9am to 5pm

FirstPort Property Services
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX

Property Services Scotland

0333 321 4077

Mon - Fri  //  9am to 5pm

FirstPort Property Services Scotland
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX

Retirement Property Services

0333 321 4041

Mon – Fri  //  9am to 5pm

Marlborough House
Wigmore Lane
Luton
LU2 9TE

Property Transfer

0333 321 4081

Mon - Fri  //  9am to 5pm

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Access to your online account, 24/7