Information for Homeowners

COVID-19 Updates and Information

With the country in self-isolation, our maintained buildings and estates are busier than ever. As Homeowners use their shared services, these facilities will continue to require routine maintenance to ensure that they continue to operate reliably and safely.

The Government has provided clarification regarding our industry and have advised that buildings must continue to be maintained for fire and sanitation purposes.  While our offices have now closed we are working remotely to continue providing our services to you.  We have responded quickly to a rapidly changing environment and we are proud of our staff as they have encountered change too; particularly as they are now working remotely from their homes.

We have adapted our management services as we continue to monitor, adhere to and adjust to the latest Government and industry advice.  We are using technology and email to communicate and issue important updates to Homeowners. If you wish to provide us with an up-to-date email address, or check that we have your email address please contact our offices via email.  If you are aware of a fellow Homeowner who is not on email, please feel free to share this with them.

The health and safety of Homeowners, residents, contractors and staff remains a priority.  Please be assured that we continue to monitor the latest Government advice, and adapt our site management systems accordingly.  Similarly, we would ask you at all times to follow official advice relating to social distancing to protect yourself and others.

These pages are designed to answer any questions you may have relating to your building or estate at the current time.  If you cannot find what you need, please get in touch by email and a member of the team will be delighted to help.

CONTACTING US

SERVICE CHARGE APPLICATIONS AND PAYMENTS

CLEANING, REPAIRS & MAINTENANCE

REFUSE COLLECTIONS & DISPOSAL OF HOUSEHOLD WASTE

VISITORS, MOVING HOME & SECOND HOMES

BEING A GOOD NEIGHBOUR

Thank you for your support and understanding at this time – we are all working hard to make sure that you receive the best possible service at this time.

Information that has previously been made available may be found below:

GRP019 Group Coronavirus Business Continuity Planning 25 March 2020

Bulletin – 30.03.2020

Other Information

Sometimes you want information quickly without having to pick up the phone, so we have created an area for Homeowners with useful information about Blenheims and what we do.  Hopefully, you should be able to find what you need here.  Of course, if you would rather speak to us, please pick up the phone.

An Introduction to Blenheims – Who We Are and What We Do.

The Benefits of ARMA Membership

Client Money Protection at Blenheims

Good Neighbours in Flats – an ARMA Publication

Blenheims Guide for Freehold Houses on Managed Estates

RICS clear-guide-to-fire-safety Oct 19

Your privacy matters to us and we don’t engage in marketing or cross-selling activity.  Your information is used to ensure that we are able to provide the services for which we are contracted in the best possible manner.  You can read our full Privacy Statement here.

Group Privacy Policy

We want our Homeowners to be happy with the service they receive from us and will do our best to resolve issues as they arise.  Should you be unable to resolve a problem directly with your Property Management Team, please get in touch and we will supply you with a copy of our Complaints Procedure.  Individual office addressed and telephone numbers can be found on the Contact section of this website.

 

Privacy Preference Center

Privacy Management

This is used to save your privacy and cookie settings for this site.

gdpr